Archive for May, 2006

d price is back taking pictures!

Our good friend Dan Price has picked up a digital camera and started taking pictures again!
Check out his pictures on flickr, and buy the man’s photo book!

guessing work

Half of today’s gadgets are returned to stores, not because they’re defected, but that they’re too complicated to use, reported by The Christian Science Monitor, gleaned from The Morning News.
…top-of-the-line Sony products often have simpler controls than its less expensive models, say Aaron Oppenheimer, who studies consumer responses to products for Design Continuum, a product [...]

A case for more

Some news in the studio: our second product, Harvest, has made headlines on Lifehacker… twice. There’s been a lot of people signing up (thanks!), and we’ve gotten some good feedback. Since the launch of Harvest, a couple of guys have commented on how our interface design is a rip off of the 37 [...]

How not to speak to your customers

I recently moved and needed to get an Internet connection going at my new place. While I’ve always had a distaste for Verizon from previous experiences, they’ve taken measures to “soothe” their new customers with this tactless email, bad grammar and all:
Thank you for your recent order for Verizon Online DSL service! We’re eager [...]